Returns + Exchange Policy

At Modern Aesthetics and Wellness, we strive to ensure every client has a positive experience with our services and products. All treatments, procedures, and prepaid packages are non-refundable once rendered, as results vary per individual. If you are unsatisfied, we invite you to schedule a follow-up consultation to discuss adjustments or alternative options. Skincare and Medical-Grade products are final sale once opened or used; unopened items may be exchanged with proof of receipt, and defective products may be exchanged for the same item. Modern Aesthetics and Wellness is a luxury, state-of-the-art med spa located in Edgewater, NJ. Our mission is to empower you to feel confident in your skin by addressing the root causes of aging and enhancing your natural beauty through tailored, sustainable treatment plans.

Thank you for understanding our policies, which help us maintain the highest quality of care and service for all clients!

No Shows & Cancellation

We value your time - and ours!
To keep our schedule running smoothly and ensure we can accommodate everyone, we’re

Appointment Reminders:
You’ll receive a reminder call 2 days before your appointment, plus emails & text messages to confirm your appointment. We also allow a 15 minute grace period after your scheduled time. After the 15 minutes, you will be rescheduled or squeezed in only if availability is open.

Cancellation / No-Show Policy:
Any cancellations, rescheduling, or no-shows within 48 hours of your appointment will incur a fee of $100.

This policy is strictly enforced and there will be no refunds once you are charged.

We appreciate your understanding and support as we keep our books organized, our services top-notch, and our clients happy!